Heather Gorman × Murdock’s

Heather Gorman made the leap into real estate in 2015 after 18 years with Safeway, bringing a career's worth of customer-service instincts into her work as a Realtor with Willow & Birch Realty in Chico, CA. That background shows up in her Zillow profile, where she carries a perfect 5.0-star rating across 97 reviews and has closed roughly 197 transactions ranging from under $20,000 to just over $1 million — evidence of an agent equally comfortable with modest starter properties and higher-end Chico listings.

As part of Willow & Birch Realty, a boutique Chico brokerage built around personalized, hands-on service, Heather delivers exactly the kind of attentive experience her reviews describe. Clients consistently call out her responsiveness — replying to texts and emails "so quickly" — and her ability to navigate unexpected hurdles calmly, whether that's an appraisal gap, a financing delay, or a competing offer. First-time buyers in particular describe her as patient and understanding, someone who keeps them at ease through a process that can otherwise feel intimidating.

Heather's local knowledge extends past the MLS. Past clients note her guidance on where to live, which local businesses and contractors to trust, and how to navigate Chico's neighborhoods, which she credits to her years living and working in the community. That combination of market fluency and genuine care has made her a go-to Realtor for buyers, sellers, and investors throughout Chico, Paradise, Durham, and Orland.

For Murdock’s Moving & Storage, Heather Gorman is the kind of referral partner whose clients arrive already trusting the professionals recommended to them — because Heather has already proven she only works with people who match her own standard of responsiveness and follow-through.