Access and scheduling
An assisted living building is where people live, so the move follows the building's day. Meal service, medication passes and afternoon rest set the times when hallways must stay clear. We ask the administrator for those times and for the crew's route, usually a service entrance and staff elevator rather than the front lobby. Memory care wings have secured doors, and staff let the crew through instead of sharing the code.
For resident-room moves, name one family contact and one staff contact. The family confirms what goes. Care staff sign off that the room can be entered and that the resident is settled somewhere comfortable while the crew works. Where the community leases its building, a certificate of insurance can be issued to the owner on request.




