Access and scheduling
Hotels live by the service elevator and the dock. We ask for the elevator schedule, the hours the dock is free of linen, food and laundry deliveries, and the route from dock to service elevator that keeps our carts off the guest corridors and out of the lobby. Occupied floors above and below the work floor usually mean quiet hours, so the noisiest steps, like breaking down old beds and hauling bagged mattresses, run in the middle of the day when most guests are out.
On a multi-floor renovation, the plan is a floor-by-floor calendar that everyone works from: the front desk, the installers, housekeeping and our crew. Our truck is booked to the day each floor is released. Management companies often ask for our insurance certificate before floor one; we send it made out to them.




