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Commercial Service

FF&E Delivery and Installation for Hotels and Offices

Dealer trucks received at the dock, checked against the packing list, carried floor by floor to the rooms on your matrix, placed, and the cardboard hauled off.

(530) 354-8089
FF&E Delivery and Installation moving in the Sacramento Valley: Murdock's crew at work
  • Licensed & InsuredUSDOT 3421940 · MC 1416634
  • Locally OperatedChico + Yuba City
  • Sacramento ValleyChico · Yuba City · Sacramento

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How We Plan FF&E Delivery and Installation

Furniture, fixtures and equipment for a hotel renovation or an office fit-out rarely arrive the way they will be used. A dealer ships a truckload of nightstands, headboards on another and lounge seating a week later, all packed by product, not by room. Turning those trucks into finished rooms is labor: receiving, counting, carrying to the right floor, unboxing, placing and hauling away a surprising volume of cardboard.

The job runs in order. The crew meets each truck at the dock and counts it against the dealer's packing list. Shipments are staged by floor in the space the property sets aside. Pieces are carried to rooms using your room matrix, so a king room on the third floor gets its own bed set, desk, chair and luggage bench. In the room, the crew unboxes, sets freestanding pieces, and does light assembly the product is designed for. Packaging goes out with the crew each day.

A hotel working through a brand's property improvement plan usually renovates a floor at a time while guests stay on the others, so the plan follows the floors the operator releases. Offices follow the suites the contractor turns over.

Who usually signs off
Hotel opening or renovation lead, or office facilities manager approving the dealer order and room plan
Timing that works
Set by the dealer's truck schedule and the rooms the contractor or operator releases, often one floor at a time while the rest of the hotel or building stays in use.

What typically moves

  • Guest-room case goods: nightstands, dressers, desks and TV consolesDistributed by room number from the matrix, unboxed in the room and set against the wall the elevation drawing shows.
  • Bed bases, frames and boxed headboardsBases and frames set in place; wall-hung headboards are carried to the room for the dealer's installer to mount.
  • Lobby, lounge and breakfast-area furnitureHeld until the public spaces are released, then placed to the layout while the operator decides final spacing.
  • Office task chairs, conference tables and freestanding desksTables assembled from their bases and tops; chairs unboxed and set by room or seat number.
  • Outgoing furniture from renovated roomsCarried out ahead of the new pieces and loaded for the liquidator, donation partner or hauler the owner chooses.
  • Cartons, corner blocks and plastic wrapBroken down on the floor where the unboxing happens and taken to the property's recycling point or hauled off.

Access and scheduling

A renovation is a chain of other people's schedules: the dealer's trucks, the general contractor's turnover of each floor, and in a hotel the operator's decision on which rooms leave inventory. We plan crew days from the dealer's ship dates and the floor release plan, and adjust when either moves. The dock and a staging room are the property's to assign; the crew stages there by floor and does not warehouse between deliveries.

In an operating hotel, new pieces go up in the service car, never the guest elevators, and the operator sets quiet hours on floors where guests are sleeping. Office buildings in Natomas and the Roseville and Rocklin parks usually book the dock and freight elevator per delivery and want Murdock's insurance certificate in hand before the first truck backs in. From June through September, dock work starts early, because unloading a trailer on a Valley afternoon is slow and hard on the crew.

Protection and handling

Receiving is the first check. As each truck unloads, every piece is checked off the dealer's packing list and marks any damaged carton, missing piece or wrong finish on the delivery receipt with a photo. Damaged items stay in their packaging, tagged and set aside for the dealer.

On the floors, corridors get runners and elevator cabs get pads, because new carpet and fresh paint are exactly what a renovation is paying for. Pieces are unboxed in the room so they travel in factory packaging as far as possible. The crew places each piece to the elevation drawing, then clears the room of packaging. At the end of each floor, the crew lead walks it with your representative and hands over a punch list of damage, shortages and pieces waiting on the installer.

Who does what

Some of this job belongs to other trades. The written plan names each one.

Order accuracy, shortages and replacement pieces
The dealer reconciles the order and ships replacements. The crew records exceptions at receiving and on the punch list.
Wall-mounted headboards, mirrors, artwork and TV mounts
The dealer's installer or the contractor anchors them to the wall. The crew carries them to the room.
Lighting, powered furniture and anything hard-wired
A licensed electrician connects and tests it. The crew places freestanding pieces only.
Room releases and final acceptance
The owner's representative, operator or contractor releases rooms and signs off. The crew works to the matrix they approve.

Not part of our work

  • Holding FF&E between delivery and install; trucks need to be scheduled to rooms that are ready.
  • Mounting, anchoring or wiring any piece to the building.

Around Chico, Yuba City and Sacramento

Hotel renovations here range from highway properties along Hwy 99 in Yuba City and Chico and the I-80 corridor in Roseville and Rocklin to older buildings near Old Sacramento with tight service elevators. Office fit-outs cluster in Natomas, the Roseville and Rocklin office parks, and downtown Sacramento. Each changes how many trips a floor takes and where the cardboard goes.

The crew that shows up

Murdock’s movers working the loading ramp of an open box truckThe Murdock’s crew lined up behind the truck on an orchard road in Butte CountyMurdock’s crew rolling a shrink-wrapped piece on dollies through a building lobby

FF&E Delivery and Installation FAQs

Another question? Call (530) 354-8089.

Can you work floor by floor while our hotel stays open?

Yes. The operator releases a floor, the crew clears the old FF&E and places the new, and the operator returns those rooms to inventory before the next floor starts. FF&E rides in the service car and through back-of-house halls, within the quiet hours your front desk sets for floors with guests.

What happens when a guest-room casegood arrives damaged?

The crew writes it on the delivery receipt with a photo at the dock, tags the piece, and leaves it in its packaging for the dealer. That room's slot on the matrix is marked open, so the dealer's replacement goes straight to the right room when it arrives.

Can your crew take out the old furniture before placing the new?

Yes, as long as the owner decides where it goes: a liquidator, a donation partner, a buyer or a hauler. The crew empties each room ahead of the new pieces and loads the outgoing furniture for whoever is taking it.

Who removes all the packaging from a large FF&E delivery?

The crew breaks down cartons, foam and wrap in each room as it unboxes and takes them to the property's recycling point or hauls them off, whichever you arrange. Tell us if any packaging must be kept for returns so it is set aside rather than broken down.

Plan your business move

Tell us both addresses, the building rules you know about, and the dates you cannot move. We will send back a written plan and estimate.

Call (530) 354-8089

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